I forked out £400 on a John Lewis returns pallet – there was a pair of new straighteners but not all of it was so great | The Sun

BUYING a returns pallet is a risky game – while you may get some brilliant unused items, you can also run the risk of finding damaged goods that don't work.

One TikTok user named Insa, known on the platform as @insahuss, decided to take the risk and order a returns pallet from John Lewis.



Insa was left with mixed feelings when the £400 returns pallet arrived – while there was a pair of brand new straighteners that are sold new for £180, as well as five heated blankets, there was also a broken microwave and a smelly soup maker. 

Insa took to the video sharing platform to show off some of the content of the returns pallet and posted the clip with the caption ‘John Lewis Mystery Box p.s there were loads more.’

The TikTok user revealed: “I spent £400 on a John Lewis Return Pallet.

“Let’s see what I got.”

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The first thing in the box was a pair of BaByliss straighteners that came with a pretty floral case.

The user said that the straighteners were: “10/10.

“Very pretty, actually worked.”

The next item in the box was a microwave, but it didn’t come in a box and according to the social media user, it “arrived sideways.”

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Not only this, but the “door to the microwave would not open”, resulting in the user rating this a “1/10.”

Things looked up slightly with a DeLonghi toaster.

According to the user, it was a “basic toaster” that came in its original packaging.

It was “in working condition” and so Insa rated it a solid “6/10.”

But the next item left the social media user in disgust – a used Morphy Richards soup maker.

Insa explained that the soup maker “absolutely stank” and “made my whole room smell like tomato soup.”

As a result, it was given a poor rating of “-10000000/10.”

But things did look up, with five Dreamland electric blankets.

The TikToker was impressed with the blankets, rating them a “9/10.”

They said: “Look very cosy. Tempted to keep one for myself.

“Perfect for winter.”

Insa confirmed that there were more items in the box, with products from Ninja and Bosch too. 

Insa also explained that they will be selling the items in an attempt to make a profit on the pallet. 

The video was posted just one day ago, but it has clearly impressed many, as it has quickly racked up a whopping 185.3k views.

It has 911 likes, 16 comments and 15 shares.

One person said: “Was that it?” to which the user confirmed “Nope, there was loads more just couldn’t fit it all into a video. Check out my Vinted, I’ve put loads of items up for sale for way under retail.” 

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Another added: “Worth it?” to which the TikToker replied “Will find out once everything sells🤞” 

A third commented: “Broken junk then!” to which Insa said “Got a mixture of items. The really good items definitely outweighed the junk though!”




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