Supermarkets and UK stores have all adapted their points systems and loyalty cards amid the coronavirus lockdown. Shoppers have changed their habits and so shops have responded. What changes have been made?
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Tesco Clubcard sees customers save up towards vouchers they can use in store.
Usually the limit for using their vouchers is two years, but now shoppers have an extra six months.
Vouchers that would have expired in May 31 are now valid until November 30.
Now customers can also retrospectively add Clubcard points to their accounts.
Clubcard points can be added to customers’ accounts – in store – for dates between 23 March and June 14.
To do this, you will need to give your receipts to a Tesco customer service desk.
Tesco said: “We appreciate that, for many reasons, most of us aren’t shopping as often as we did before lockdown.
“As a little help from Clubcard, we want to give you more time to use your vouchers which were due to expire on 31 May 2020.
“Any vouchers issued in May 2018 will now not expire until 30 November 2020, giving you an extra 6 months to use them.
“We’ll update the expiry date on your digital vouchers, and we’ll continue to accept paper vouchers in-store until the extended expiry date.”
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There was a delay for points to be credited at the beginning of lockdown, however, points should still be able to be collected.
Point can be spent online and in store.
Marks & Spencer
M&S relaunched its Sparks loyalty scheme this month, offering thousand pound gifts and free shops.
M&S has spent the past nine months redesigning the app.
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This includes one shopper per week in every store being given their whole shop for free.
Jeremy Pee from M&S said: “With a Digital First approach, it’s simpler and easier to use but also builds our relationship with customers through a more personalised experience.
“We’ve injected a new sense of excitement and value and made the features they love even better, while stripping out the points and tiers system they found confusing.
“It will instantly feel more rewarding, and customers can be confident that good things will happen every time they shop with us, from winning their M&S shopping basket for free on the spot, to a donation to the cause that matter most to them.”
Sainsbury’s Nectar points can still be collected at Sainsburys, Argos and eBay.
There is not need to worry about spending points as they don’t run out unless the account is inactive for 12 months.
You do not need to spend to points to keep the account active, only collect them.
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