HUNDREDS of The co-operative bank customers have been left furious this morning as an outage has affected services.
According to DownDetector, over 400 users have reported issues with the co-op site.
One customer took to X, formerly known as Twitter to complain saying: "Yet again can’t log in to business app. Shocking inefficiency."
Read our live blog below for the latest news and updates…
- By Louis Allwood
What have the co-operative said?
The co-operative bank have been experiencing issues with their services this morning.
In response to a frustrated customer, the bank said: "We're currently experiencing an issue with our online services (Online Banking and Mobile App).
"I'm really sorry about any inconvenience this causes and I can assure you that we are working to get this resolved as quickly as possible."
- By Louis Allwood
Users vent their frustration
One customer took to X, formerly known as Twitter to complain saying: "Yet again can’t log in to business app. Shocking inefficiency."
A second wrote: "Wow! Second time this week my @CooperativeBank #CoOperativeBank #TheCoOperativeBank online banking AND app have been down.
"Considering I only moved to them recently my patience is starting to wear thin with the issues I’ve had and am considering switching."
- By Louis Allwood
Outage heatmap
This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.
It is common for some problems to be reported throughout the day.
Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
- By Louis Allwood
What issues are customers facing?
According to DownDetector, just under 60% of customers are facing issues with their online banking.
Just under 30% of users are also facing issues with their mobile banking.
- By Louis Allwood
The co-operative bank is experiencing issues
The Co-operative bank is down for hundreds of users this morning.
According to DownDetector, over 400 customers have reported issues with the site.
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