Woman calls out I Saw It First for dress neckline only a grapefruit fits through

A women has called out I Saw It First for sending her a dress with a neckline so small only a grapefruit could fit through it.

Phoebe Buchan, 19, from Norfolk, had ordered a £17.50 White Dobby Mesh Frill Sleeve mini dress. When it arrived it had a rip in the neck, so she sent it back and ordered a new one.

When the new dress came, Phoebe discovered why the original’s neck may have been ripped.

Phoebe tried to try the dress on but found she couldn’t stretch the neckline over her head.

The shopper shared photos of her struggles to get the dress on, along with a grapefruit to show just how small the dress’s neckline really was.

She tweeted: ‘I received this dress 2 days ago with a ripped neck – not exactly surprised as the second dress I ordered looks like this.

‘How on earth does anyone with a head wear this? Outfit for my weekend away ruined now. Please see grapefruit for size reference.’

The dress is marketed online with an image of it being worn by a model – who appears to have a normal sized head. The neckline also doesn’t appear to be holding the model’s neck in a deathly tight grip. Interesting.

After Phoebe tweeted the brand, I Saw It First’s customer care team got in touch to say they would look into the issue.

We’ve approached I Saw It First for comment and will update this article if we hear back.

If it’s any consolation to Phoebe, she’s not the only person struggling to wedge her head into an online order.

Back in May another shopper struggled to get inside a dress from PrettyLittleThing.

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